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Contact Us

Let’s Connect

Have questions or need assistance? We’re here to help. Reach out to Smart City for friendly support, expert guidance or to learn more about how we can serve you. We’re excited to hear from you.

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Hours of Operation

Customer Service: Monday – Friday, 8:00 a.m. – 6:00 p.m. EST
Our office will be closed in observance of major U.S. holidays.

Customer Care

Phone: 407-828-6700 – press option #1
Email us at customerservice@smartcitytelecom.com

Tech Support

For user guides, product materials and more, visit our Support Site. For additional 24/7 support, email support@smartcitytelecom.com, dial 611 from your Smart City Telecom phone or call 407-828-6700 – press option #2.

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Sales

Phone: 407-828-6700 – press option #1
Email: sales@smartcitytelecom.com

Correspondence

Smart City Telecom
PO Box 22555
Lake Buena Vista, FL 32830

Payments

Smart City Telecom Payments 
PO Box 733082
Dallas, TX 75373-3082

Smart City Metro Payments 
P.O Box 733083
Dallas, TX 75373-3083

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Office Locations

3100 Bonnet Creek Road Orlando, FL 32830

1101 North Keller Road Ste. B Orlando, FL 32810

3070 Venture Lane Ste. 101 Melbourne, FL 32934

Storm Center

Visit our Storm Center for resources and updates.

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