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Scams, Scams, Scams

Scams, Scams, Scams

While the IT department manages the network and is responsible for security at work, at home you are the Chief Security Officer for your home network.  That means you must keep an eye out for scams, scams, and more scams. For, example, there is a new scam called “ClickFix” which aims to trick users into downloading malicious software by pretending to be CAPTCHA tests. This scam starts with a popup asking the user to press certain keys to prove you are a human, but unfortunately those seemingly innocent keystrokes actually download and installs malware. The attackers often impersonate well-known companies such as Booking.com, Facebook, or Google to make their scam more convincing.

Why is Clicfix so effective

The ClickFix scam is deceptive but effective because it tricks users into thinking they are being proactive and resolving fake technical issues. Clickfix has a few components:

  • Deceptive Error Messages: Users receive fake error notifications supposedly prompted because they visited a compromised or malicious website. These messages identifies issues like microphone malfunctions or outdated software. ​
  • Prompting User Action: Next, the scammer instructs users to press specific key combinations (e.g., Win + R) to open the Run dialog box, then paste and execute a provided command. This command typically initiates the download of malware onto the device. ​
  • Malware Installation: Finally, this command installs various malware types, such as information stealers (e.g., Stealc, Rhadamanthys) or remote access tools, compromising the user’s data and system integrity. ​

Recent reports of ClickFix Scams on Facebook but scammers are also using legitimate platforms like Google Meet or Zoom, displaying convincing interfaces to enhance credibility. ​ Unfortunately, both Windows and macOS users are vulnerable, with tailored payloads delivered based on the operating system. ​ And by manipulating users into manually executing commands, the scam circumvents traditional security defenses that might block automated malware downloads.

Understanding how the ClickFix scam works is key for recognizing and avoiding deceptive tactics. ClickFix scams can also leverage CAPTCHA tests. CAPTCHA tests are something people see all the time on real websites. Scammers exploit this familiarity by presenting fake CAPTCHAs to make users drop their guard. Once someone thinks it’s just a harmless test, they’re more likely to click or follow further instructions.

CAPTCHAs are generally associated with security—you see them when a site wants to make sure you’re not a bot. So when a fake CAPTCHA appears, people often assume the site is safe because it’s using something “security-related,” not realizing it’s a trick to gain trust.

Many scam sites use fake CAPTCHA tests to weed out bots or automated systems that might flag the site as malicious. Once a real person passes the CAPTCHA, the scam can continue—like redirecting them to a phishing page, fake giveaway, or malware download.

So, What Should You Do:

Be skeptical of unsolicited error messages or prompts, especially those requesting manual command execution.​Cross-check any technical issues with official support channels or trusted IT personnel before acting. Ensure your device’s security features are current.

Tips to Protect Your Home Network & Personal Devices:

  • Be wary of unexpected popups: Don’t interact with popups that ask you to press specific keys or perform unusual actions.
  • Be skeptical of unsolicited error messages or prompts, especially those requesting manual command execution.​
  • Check the source. Verify the emails and websites to make sure they are credible, especially if they ask for sensitive information or actions.
  • Your employer manages the security of work devices, but it’s crucial to ensure your personal devices are also updated regularly to protect against the latest threats.

Here are some additional resources:

How to Protect Against Malware

Remove Specific Prevalent Malware

Secure your Home Wi-Fi