By Smart City Operations 

Memorial Day is commonly described as the unofficial start to summer. In fact, according to AAA, over  43 million Americans hit the road for a long weekend. Just a few weeks later, over 70 million Americans headed out for the 4th of July holiday. Clearly, travel spikes due to “summer holidays,” but so do toll-related cyber scams. Here are some scams to be aware of. 

First, scams that occur over text messaging are commonly referred to as smishing scams. Smishing scams target motorists by sending text messages claiming that the recipient has an outstanding toll due for driving on the highway. The toll amount is often not substantial. However, late payment fees will be charged if the toll isn’t paid immediately. The text message typically includes a link instructing recipients to tap it to settle their balance. However, this seemingly innocent action is a trap. If the recipient takes the bait by clicking a link, it will direct them to a fake payment website. Cybercriminals have three goals in mind: 

• Steal your current login information. 

• Raid financial accounts linked to your toll account. 

• Install malware on your device for wider spread destruction. 

Here are a few proactive actions that anyone can take against toll-rated smishing scams.    

1. The first rule of smishing prevention is not to engage. Replying to a smishing text confirms that your number is active and may lead to further attacks. 

1. Verify the source. If you receive this text, visit the official toll-collection website. 

1. If you haven’t recently driven on the tollway or weren’t expecting a payment-related message, treat it with suspicion. 

Toll-related scams spike during major holidays, but we can all take proactive measures to protect ourselves from scammers. Equally important, spread the word, tell friends and colleagues about toll-related scams, and share our proactive tips.