Calling Features

Residential Calling Features and Rates

Calling Feature Residential Rate
Anonymous Call Rejection
Are there times when you just don’t want to take a call unless you know who is calling? This feature will give an unidentified caller a polite message indicating that you are not taking anonymous calls at this time.
$3.20
Call Forwarding
Redirect all of your calls to another telephone number. Simply touch *72 to activate and *73 to either deactivate or change the forwarding number.
$2.90
Selective Call Forwarding
Decide which calls you want to forward to another number, such as your mobile or office phone. You determine which calls you want by identifying which numbers will be rerouted. All other calls will ring to your phone as usual.
$3.70
Call Block
Are there times when you just don’t want to hear from certain people? Use Call Block to enter their numbers so their calls can’t get through. Instead, they’ll hear a polite message indicating that you are not taking calls at this time. You can block up to 12 numbers, including the last person who called you even if you don’t know the telephone number.
$3.70
Call Forward – No Answer Fixed
This feature lets you set your call forward number at the time you order the feature. You never need to worry about forgetting to forward your calls. Plus, you won’t need to remember any activation codes to enjoy the benefits of Call Forward/No Answer. This feature is especially convenient if your forward your calls to your Smart City Voice Mail Box.
$0.95
Call Forward – No Answer
The best of both worlds. Forward your calls to another number whenever you don’t answer the telephone. This means you’ll get your messages when you’re away, and you will not miss a call when you’re in.
$1.25
Call Forward – Busy Fixed
Do you subscribe to Smart City Voice Mail? Then you won’t want to be without Call Forward/Busy Fixed. Establish your call forwarding number at the time of your order and there is no need to remember an activation code. The forwarding number you choose is set until you request a change.
$0.95
Call Forward – Busy
Do you subscribe to Smart City Voice Mail? Then you won’t want to be without Call Forward/Busy Fixed. Establish your call forwarding number at the time of your order and there is no need to remember an activation codes. The forwarding number you choose is set until you request a change.
$1.25
Call Return
Call Return allows you to automatically dial the last incoming call. Didn’t make it to the phone before the caller hung up? Never miss another call with Call Return. How does it work? Simply lift the handset, and touch *69. Your call will go through like a normal call. If the line is busy, hang up, and your phone will keep trying the line for up to 30 minutes. When you hear a callback tone, lift the handset to automatically make the call.
$3.70
Call Trace
Trace the last call you received so law enforcement may identify harassing callers and take action. A subpoena is necessary for information to be released. Please call our Customer Care Team for additional information.
$5.00
Call Waiting
Alerts you to an incoming call while you are talking on the phone. It’s like having two lines but paying for only one! You will hear a tone indicating that another call is coming through. Simply press your receiver button for one second to transfer between calls. You can alternate between calls by pressing the receiver button each time you want to switch.
$4.25
Call Waiting Display
Add this feature to Call Waiting and when you are on a call and another party calls your number, the party’s name and number will be displayed on your Caller ID Display. (Note: your phone must be equipped to accommodate this feature.)
$2.40
Three-Way Calling
Why make endless telephone calls when you can accomplish a lot more at one time? Use convenient Three-Way Calling to coordinate plans, conduct business meetings, or chat with family and friends. Simply place your first call on hold, then dial your second number and flash your original caller into the three-way call. If the originator of a Three-Way call hangs up, the other two parties are disconnected. If any of the “legs” of a Three-Way call are long distance, applicable long distance charges will be billed to the originator of the Three-Way call. Participants on a Three-Way call can answer call waiting calls (with the exception of the originator); however, the Call Waiting call cannot be connected to the Three-Way call in progress.
$2.45
Enhanced Call Waiting
Allows you to temporarily block your Call Waiting service whenever you are making an important call or using your line for a fax or modem. Simply press *70 before placing your call, listen for the confirmation tone, and enter the number you are calling. To suspend Call Waiting during a call, press the receiver button for a second, and listen for dial tone. Press *70, listen for confirmation tone and resume your conversation.
$5.60
Caller ID – Basic
Know who is calling before your answer the phone. Displays the phone number of the calling party. Need Caller ID display unit or phone with display.
$8.75
Caller ID – Deluxe
Display’s the name and phone number of the calling party. Need Caller ID display unit or phone with display.
$9.20
Distinctive Ringing
Identify who is calling before you answer the phone. Distinctive Ringing lets you program up to 12 numbers each with a distinctive ring. It’s a great way to distinguish calls between clients, friends and the kids. So you’ll know when to answer the telephone and when to let the kids answer.
$3.70
Ringdown Line (Hot Line)
Sets a phone line to automatically dial a predetermined number immediately upon dial tone. This service can be programmed to ring direct to Emergency Services (911) or to any number you choose.
$9.95
Non-Listed Number
Maintains your privacy by blocking your number from appearing in 411 database and the local phone book.
$0.95
Non-Published Number
Maintains your privacy by blocking your number from appearing in 411 database and the local phone book.
$1.70
Remote Call Forward
Great for seasonal residents or anyone on the move. Calls to your number are redirected to a predetermined number of your choice. Monthly fee plus long distance and toll charges on all calls transported outside of our calling area apply.
$20.40
Repeat Dialing
Allows your phone to automatically redial a busy phone line for up to 30 minutes. Now you can get through to busy numbers as soon as they are free. Let your phone do the work for you! How does it work? When you hear a busy signal, you touch the hook switch, flash key, or link button and listen for a special tone, touch *66 and hang up. Your phone will try for 30 minutes and you will hear a callback ring when the line is free. Simply pick up the receiver and your call goes through.
$3.70
Speed Dialing (8 numbers)
Quickly dial up to eight of your most frequently dialed numbers, local or long distance. How does it work? Simply activate by touching *75, dial a two-digit code (choose a number between 20 and 49), dial the number you wish to assign that code, touch #, and listen for a confirmation code. To call someone on your list, dial the two-digit code, and #. To change your list, touch *75, touch the code you wish to change, wait for a cancellation tone and then a dial tone, and follow the steps above to reprogram your number.
$2.40
Speed Dialing (30 numbers)
Quickly dial up to 30 of your most frequently dialed numbers, local or long distance. How does it work? Simply activate by touching *75, dial a two-digit code (choose a number between 20 and 49), dial the number you wish to assign that code, touch #, and listen for a confirmation code. To call someone on your list, dial the two digit code, and #. To change your list, touch *75, touch the code you wish to change, wait for a cancellation tone and then a dial tone, and follow the steps above to reprogram your number.
$3.80
Teen Service
With Teen Service, your teens can have a separate number ring on your home phone line with their own distinctive ring. Teen Service eliminates the need for you to be your child’s answering service.
$3.70
Voice Mail – Basic
This service is ideal for those users that require less message storage time per mailbox. Voice Mail – Basic service allows a total of ten minutes storage at any one time. Stutter dial tone alerts you to waiting messages when you pick up your phone’s handset.
$5.95
Voice Mail – Advanced
If your entire family takes full advantage of Voice Mail, or if you have a growing business, you may wish to subscribe to Voice Mail – Advanced with a storage capacity of 30 minutes. Stutter dial tone alerts you to waiting messages when you pick up your phone’s handset.
$7.95

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