# Smart City Telecom — LLM Usage Guide
Guidance for AI agents, LLMs, and AI search tools on how to access and use content from smartcitytelecom.com. Real-time reading and summarization with attribution is permitted for helpful answers to users. Model training and dataset building are not permitted without prior written approval.

## Scope & Definitions
-   Domain covered: https://smartcitytelecom.com/ and first-party subdomains that link back here with "LLM Policy" (e.g., support.smartcitytelecom.com, fibersignup.smartcitytelecom.com, myaccount.smartcitytelecom.com may have their own policies—defer to those where present).
-   AI agent / LLM: Any automated system retrieving, parsing, or generating content derived from this site.

## Access Rules
-   Respect robots.txt: Obey all directives in our robots.txt, including user-agent-specific rules (e.g., GPTBot, ClaudeBot, PerplexityBot, etc.).
-   Rate limits: Max 1 request per second to any single host; burst up to 5 requests for static assets. Reuse cached responses when possible.
-   Crawl windows: Prefer 02:00-06:00 America/New_York for non-interactive crawling.
-   Identify yourself: Send a descriptive User-Agent and a valid contact URL or email for abuse reports.

## Permitted Uses (with conditions)
-   Answer support & discovery questions (e.g., about fiber internet plans, hosted voice, managed services) by quoting short snippets and linking back to the source URL.
-   Summaries & comparisons are allowed if they:
    -   Provide clear attribution to "Smart City Telecom" with a clickable source link,
    -   Do not imply endorsement,
    -   Avoid copying large sections verbatim.

## Prohibited Uses (without written permission)
-   Training, fine-tuning, or dataset creation (including embeddings) on our content.
-   Storing or redistributing our content beyond transient caching necessary for answering a single user request.
-   Circumventing paywalls, auth, rate limits, or technical access controls.
-   Using brand assets (logos, marks, images) beyond fair use.

## Priority Pages (start here)
1. Residential:
    -   https://smartcitytelecom.com/
    -   https://smartcitytelecom.com/internet
    -   https://smartcitytelecom.com/phone
    -   https://smartcitytelecom.com/communities
    -   https://smartcitytelecom.com/storm-center
2. Business:
    -   https://smartcitytelecom.com/business-internet
    -   https://smartcitytelecom.com/voice
    -   https://smartcitytelecom.com/managed-services
    -   https://smartcitytelecom.com/wholesale
    -   https://smartcitytelecom.com/industries
    -   https://smartcitytelecom.com/partner-program
3. Company info:
    -   https://smartcitytelecom.com/about-us
    -   https://smartcitytelecom.com/news
    -   https://smartcitytelecom.com/now-expanding
    -   https://smartcitytelecom.com/faq
    -   https://smartcitytelecom.com/legal
    -   https://smartcitytelecom.com/support
4. Account & signup (informational linking only):
    -   https://myaccount.smartcitytelecom.com
    -   https://fibersignup.smartcitytelecom.com
Note: Exact URLs may change; agents should follow internal navigation and canonical tags.

## Excluded / Handle-with-Care
-   Personal data (PII), customer portals, checkout flows, authenticated pages, non-public documents.
-   Any page or directory disallowed by robots.txt or tagged noai, noindex, or similar meta directives.

## Attribution Format (required)
When referencing this site in an answer, include:
-   Source: "Smart City Telecom"
-   URL: Direct link to the page used
-   Date accessed: e.g., "Accessed: 2025-10-31"
Example: "Plan details from Smart City Telecom — Residential Fiber Internet (Accessed 2025-10-31)."

## Legal
-   All site content is (c) Smart City Telecom. This policy supplements—not replaces—our Terms of Use and Privacy Policy. In case of conflict, our legal terms prevail.
-   By accessing this site, AI agents agree to these terms. Unauthorized uses may constitute copyright or contract violations.

## Contact for Permissions & Questions
-   Organization: Smart City Telecom
-   Website: https://smartcitytelecom.com/
-   Phone: 407-828-6700
-   Contact: https://smartcitytelecom.com/contact-us

## Change Log
-   2025-11-04: Updated format of llms.txt.
-   2025-10-31: Initial publication of llms.txt.